Shipping & FAQ
SUBSCRIPTIONS
Getting a coffee subscription will save you 15% every month - a discount is always great news!
You can definitely change the frequency before the next bill sets in. Write to us to get it changed.
Yes, you definitely can! Write to us and we'll get it sorted for you.
Yes, our subscriptions are pay as you go so feel free to cancel anytime.
Write to us and we'll do that for you!
SHIPPING
Local registered door-to-door shipping is $5 per shipment for orders below $25.
Spend above $25 per order and we’ll send you your coffee for free!
Your coffee will arrive within 2 to 3 working days (Excluding Public Holidays and Weekends) from the date it has been shipped. For orders received after 5pm, processing will start on the next business day (Saturday and Sunday are considered non business days). You will receive an email notification in your subscription email inbox once we’ve sent it out
We do not ship internationally at the moment.
Please note that self pick-up is available only from the next working day after your order is placed.
🕘 Pick-Up Hours:
Monday to Friday, 9:00 AM – 5:00 PM (excluding weekends and public holidays)
If you need your order urgently, our retail coffee bags are available at Sarnies Cafe.
COFFEE
As a general rule of thumb, it’s best to drink your coffee within 4 weeks from the roast date to enjoy it at its optimal flavor.
It’s always better to grind your beans just before you brew, to keep them from oxidizing which can cause a deterioration in quality and reduce lifespan. Begin grinding your beans a maximum of 15 minutes before you brew for peak freshness. If you do decide to pre-grind for efficiency, store the grinds in an airtight container to reduce exposure to the elements.
We recommend keeping your coffee beans in the bag they're delivered in or in an air-tight container. We've taken the time to choose the right packaging for the beans so you don’t have to! We have degassing valves on every package which expel CO2 from the bag whilst not for allowing oxygen to penetrate, this keeps the beans out of harm's way. Oxygen, light, moisture and heat are a coffee bean’s worst nightmare, so keep your coffee in a dry airtight container, and don’t leave them in direct sunlight.
WHOLESALE
The minimum quantity for wholesale orders is 6 X 1KG bags.
Yes we do. Please email us at coffee.sg@sarnies.com and let us know about your business and what you are looking for. We would be happy to help.
Have another question? Contact us at